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Lightsensor reacting problem...

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Post time 2018-2-12 09:51:59 | Show all posts |Read mode
Good evening all together {:3_57:}
I have a little issue with my lightsensor on the Elephone. :call:
If i set Auto-Adjustment it goes to 100% and stays there but when i got a call and i pick up the phone, put it to my ear the display turns off...
So it works but not to 100%, or is this only a bug? Somebody with the same issue?

Let me know .. :victory:
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Post time 2018-2-12 23:31:16 | Show all posts
i'm not sure if i understand correctly.....
there's a proximity sensor that dims the screen when you hold the phone next to your ear..... is that what you have an issue with?
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 Author| Post time 2018-2-13 08:01:22 | Show all posts
farsiray replied at 2018-2-12 11:31 PM
i'm not sure if i understand correctly.....
there's a proximity sensor that dims the screen when you ...

so there is a "light measure senor" and a "distance measure sensor"...? Is this correct?
The one who turn off the display, when i pick up the phone is the one you said and works.

Is there a "light measure senor" to auto-balance the screen brightness?
Auto-Balance is everytime, in any light on 100%.
When the answer is yes, is anybody with the same issue in this forum?

Thx for ya reply
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Post time 2018-2-26 14:57:54 | Show all posts
Hello
For this action, which you wanna do, you need to edit value's of distance measure sensor
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Post time 2018-3-2 15:54:51 | Show all posts
Hi Guys,  Yes have the exact same problem.
Brand new S8 and when I take phone call the screen goes out but randomly comes back on and off while I have the phone to my ear. 7 out 10 times it  drops calls or puts call son hold due to my ear touching the screen while its on.  
If I enter engineer mode *#*#3646633#*#*  - Hardware Testing - Sensor - Light/Proximity Sensor - PS Calibration - Cakibration ...my High=150 and Low=140

Q:- Unable to change any of these value. I can change the threshold or do calibration but  then Says Calibration Failed / Set Threshold Failed.
If only I can change these values it would help solve the phone issue without having to send it back to Elephone.
Thanks  Dave
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