Please select To the mobile version | Continue to access the desktop computer version
Search
View: 454|Reply: 4

Elephone S8 Battery overheated and died.

[Copy link]

1

Threads

11

Posts

27

Credits

Member

Rank: 2

Credits
27
Post time 2018-1-31 00:55:50 | Show all posts |Read mode
Elephone S8 was starting to get warm this morning after sending a few texts. I turned off the phone after it was getting hot and placed it in my fridge to cool down, as I was worried about the possibility of a meltdown or fire. After 1/2  hr in the fridge it was still quite warm still, so I left it for another 1/2 hr. Finally the phone is cool again, but my battery is dead 0 % and before the phone started to warm up it was at 94%. Seems like the battery had a s/c that caused it to drain so quickly.
Plugged in the charging adapter and it is still at 0%, so will not charge. The phone was purchased through GearBest. Should I contact them, or the service for Elephone?


Reply

Use magic Report

12

Threads

170

Posts

1493

Credits

Senior Member

Rank: 4

Credits
1493

Sharp eyes

Post time 2018-2-1 00:58:27 | Show all posts
You are lucky your phone didn't explode. Don't bother fixing it. Just buy another phone, not elephone.
Reply Support 0 Not support 1

Use magic Report

31

Threads

1824

Posts

310K

Credits

Guru

Rank: 7Rank: 7Rank: 7

Credits
31292

Star of honorActive starLucky StarSharp eyesactive users

Post time 2018-1-31 01:28:00 | Show all posts
get in touch with your seller to arrange for a replacement under warranty
Reply Support 1 Not support 0

Use magic Report

15

Threads

412

Posts

3076

Credits

Gold Member

Rank: 5Rank: 5

Credits
3076

Sharp eyesThe best member

Post time 2018-1-31 21:17:41 | Show all posts
Depending on your location it will be rather... uninteresting to send the phone to gearbest for warranty.
From germany it costs min. 70€ for a tracked parcel to china...
Reply Support Not support

Use magic Report

0

Threads

1

Posts

4

Credits

Newbie

Rank: 1

Credits
4
Post time Yesterday 04:02 PM From the mobile phone | Show all posts
why does my phone doesnnot have any warranty.. huhuui
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

share :
To Top